22oz concrete candle vessel centered with a cotton wick infused with luxury coconut wax and Fragranced oils.
Fragrance notes
Top Notes: Fresh Pear, Lemon, Black pepper
Middle Notes: Citronella, Thyme, Sage, Red currant, Bergamot
Base Notes: Dark musk, Cedar, Cotton
Return Policy for Glim Essentials
At Glim Essentials, we want you to be completely satisfied with your candle purchase. Please read our return policy carefully to ensure a smooth and hassle-free experience.
1. Time Frame:
- You may initiate a return within 30 days of the purchase date.
2. Condition of the Product: - Candles must be unused and in their original condition and packaging to be eligible for a refund or exchange.
3. Refund or Exchange:
- You have the option to receive a refund or exchange for the returned item.
4. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
5. Damaged or Defective Candles:
- If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will arrange for a replacement or issue a refund.
6. Process for Returns:
- To initiate a return, please contact our customer service at Glamzen@glimessentials.net. Provide your order number and a brief explanation of the reason for the return. We will guide you through the return process.
7. Exceptions:
- Custom-made candles are not eligible for returns unless they are damaged or defective upon arrival.
8. Restocking Fees:
- We do not charge restocking fees for returned items.
9. Communication:
- You will receive updates on the status of your return via email. If you have any questions or concerns, feel free to reach out to our customer service team.
10. Legal Requirements:
- This return policy is subject to compliance with local and national consumer protection laws.
We value your satisfaction and appreciate your understanding. Thank you for choosing [Your Candle Business Name] for your candle needs. If you have any further questions or need assistance, please don't hesitate to contact us.
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